What is EMV Compliant?
EMV compliancy is required for all equipment for most transactions or merchants are open to fines from Visa/MasterCard. NDCN offers a full line of secure EMV compliant POS equipment to avoid fines and keep your transactions secure.
What kind of support does NCDN offer in case something goes wrong?
At NDCN, our world-class customer service and technical support is available 24/7/365 days a year. With NDCN, you will always get a support expert on the phone quickly who is located in either our New York or Canadian offices.
Why Do Different Accounts Have Different Rates?
Different accounts have different rates depending on your businesses specific needs and risk factor. For example, some accounts may strictly be store front retail while some businesses accept credit cards over the phone (card not present) which presents a slightly higher risk leading to slightly increased rates.
What if I Already Have Processing Equipment, but Want to Switch to National Debit Card Network Services?
NDCN supports all major terminals and processing equipment and would be happy to discuss the NDCN advantage with you in detail. Contact us to see if you equipment is compatible.
How are Credit Cards Charged?
Upon swiping a credit card in a POS terminal or entering the required customer information into a virtual terminal, the information is sent from the merchant to National Debit Card Network. NDCN then requests the money from the issuing bank, which is deposited directly into your bank account.